Service Department - Manager
Shanghai
Job Responsibilities
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Fully responsible for the operation and management of the department, including organizing and formulating the department's development plan, resource allocation, team building, and annual plan.
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Develop and continuously optimize sales and customer service processes and systems. Ensure smooth execution and propose demands and improvement plans based on actual situations.
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Collect and analyze market information, formulate company sales strategies, and supervise implementation.
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Organize company product promotions and marketing activities.
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Review product quotations, contracts, project implementation, and payment collection.
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Responsible for customer and contract management.
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Responsible for implementing order delivery to customers.
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Based on market and customer feedback, propose product design and optimization requirements.
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Approve product pricing within the authorized range.
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Responsible for the design, regulation, and specific execution of sales-to-service processes.
Qualifications
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Bachelor's degree or above in marketing, business management, international trade, or related fields.
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Over 5 years of relevant work experience or industry background.
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Familiar with company products and the market conditions of related products.
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Understand project negotiation processes.
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Specialized experience in customer relationship management.
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Strong English listening, speaking, reading, and writing skills.
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Proficient in office software.
Application Method
Contact Email Address:
helloboxplus@iboxplus.net
Email Subject: Position Applied For + Applicant's Name
Resume Requirements: Chinese resume, along with educational or qualification certificates.