Service Department - Manager
 Shanghai
Job Responsibilities
  1. Fully responsible for the operation and management of the department, including organizing and formulating the department's development plan, resource allocation, team building, and annual plan.
  2. Develop and continuously optimize sales and customer service processes and systems. Ensure smooth execution and propose demands and improvement plans based on actual situations.
  3. Collect and analyze market information, formulate company sales strategies, and supervise implementation.
  4. Organize company product promotions and marketing activities.
  5. Review product quotations, contracts, project implementation, and payment collection.
  6. Responsible for customer and contract management.
  7. Responsible for implementing order delivery to customers.
  8. Based on market and customer feedback, propose product design and optimization requirements.
  9. Approve product pricing within the authorized range.
  10. Responsible for the design, regulation, and specific execution of sales-to-service processes.


Qualifications
  • Bachelor's degree or above in marketing, business management, international trade, or related fields.
  • Over 5 years of relevant work experience or industry background.
  • Familiar with company products and the market conditions of related products.
  • Understand project negotiation processes.
  • Specialized experience in customer relationship management.
  • Strong English listening, speaking, reading, and writing skills.
  • Proficient in office software.
 
Application Method

Contact Email Address: helloboxplus@iboxplus.net
Email Subject: Position Applied For + Applicant's Name

Resume Requirements: Chinese resume, along with educational or qualification certificates.